How do I take advantage of the Resident Rate?
To take advantage of the resident fare you must, first of all, be a resident of Giglio Island or Giannutri Island and show up at the ticket office at the Port of Departure with your ID and in case you have to board the car, the vehicle registration card. The resident fare applies only to certified residents on the island, it does not apply, under any circumstances to relatives, friends, acquaintances of residents who are not themselves residents on the Island.
Can I bring the car to the Isle of Giglio?
Yes, you are always allowed to ferry your car to Giglio Island and there are no restrictions on vehicle disembarkation except for the month of August. Month in which you can only ferry your car if you stay on the island for at least four days. One must, therefore, have vehicle self-certification which can be requested when disembarking on the Island.
Vehicle self-certification
Can I bring the car to Giannutri?
No, in Giannutri since there are no roads passable by motor vehicles, disembarking with a car in tow is not allowed. The only vehicles that can disembark in Giannutri, are commercial vehicles or the garbage truck, which can ferry subject to permission from the municipal authority.
Are there dedicated rates for workers and Commercial Means?
Yes, there are dedicated fares for commercial vehicles. To take advantage of these, you must present yourself at the ticket office with your vehicle registration card. It is necessary to request the invoice before the ticket is issued. Seasonal workers can apply for the dedicated fare by presenting at the ticket office a declaration from their employer that they are actually employed on Giglio Island.
Can I board my dog? What about my cat?
Yes, it is always possible to board your dog or cat by paying a special ticket. We remind, all owners that it is mandatory to board equipped with a leash and muzzle. Access to the indoor lounges is not allowed. For small animals, such as kittens, the use of the appropriate pet carrier is mandatory.
On the island of Giannutri, as this is a protected area, it is forbidden to introduce alien, therefore non-native species. Due to conformation of the island and its peculiar characteristics we therefore advise against bringing pets of any kind.
On the other hand, as far as the island of Giglio is concerned, animal access is allowed, always respecting the environment and daily civic rules. Access of animals to free beaches is regulated by municipal regulations. As for private bathrooms, on the other hand, each has its own internal regulations. You can learn more about this topic in this article.
Isola del Giglio Pet Friendly
Do PMR chaperones pay for the ticket?
No, if the disability is attested at 100% you can apply for free passage of the accompanying person. To obtain this facility, disabled persons with disabilities at 100% must produce the necessary documentation proving the actual percentage of disability to the ticket office at the port of departure.
Regulations can be viewed here PMR (People with Reduced Mobility) (pdf)
Do elderly and disabled people have access to the ships?
All elderly, disabled and, in general, persons with reduced mobility may request assistance from the ticket office at the port of departure or directly from the ticket control staff at the time of embarkation. For online purchases of one's own and accompanying person's ticket, one should first contact the ticket office at email: info@maregiglio.it and report your disability before purchasing a ticket.
Can I take diving equipment on board?
Yes, diving equipment can be boarded and should always be reported to the ticket office when purchasing the ticket.
Can I request an invoice for my trip?
Yes, you can always request an invoice FIRST That the ticket be issued by the ticket office.
How do I get to the island of Giglio?
Getting to Giglio Island requires taking a ferry from Porto Santo Stefano. The crossing takes about an hour, and scheduled ferry times vary with the seasons.
To get to Porto Santo Stefano, you can read our article on
Directions.
For schedules you can check the Page Hours and Rates On this site.
If I purchase a ticket and then cannot leave, can I request a refund?
No, however, one can always ask to move the date or time of departure.
Change of departure date or time must occur before the date and time with which the ticket is associated.
For example: if I purchased a ticket for Thursday, March 12 at 1:30 p.m. from Isola del Giglio, I will be able to reschedule my departure by 1 p.m. on March 12 itself.
Can I move the date or time of ticket departure?
Yes, it is possible to move the date, or time, or date and time of departure only if the request is made before the time and date with which the ticket itself is associated.
For example: if I purchased a ticket for Thursday, March 12 at 1:30 p.m. from Isola del Giglio, I will be able to reschedule my departure by 1 p.m. on March 12 itself.
